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Dogwood Glamping

 


Dogwood Glamping’s

Coronavirus Booking Guarantee
 


 

You can book in complete confidence with our Coronavirus Booking Guarantee. We're offering low deposits, balance payments near the time of your holiday and flexible reservation rescheduling if required due to Coronavirus government guidelines.

Coronavirus booking guarantee terms

The following terms apply under our Coronavirus Booking Guarantee. You will need to agree to these terms when you make your booking.

Low deposit

A non-refundable low deposit of 30% is payable at time of booking.

Glamping balance payment

Your balance payment for the full amount will be due 30 days before your holiday. This is so we can monitor the situation and be sure that your holiday will go ahead.

'Flexible rebooking policy'

If your booking has to be cancelled due to Coronavirus government restrictions or you having to self-isolate then we are happy to change your dates to equivalent ones up to twice until the end of 2021. You must notify Dogwood Glamping by 12 noon on the day prior to the start of your holiday if you wish to make use of this flexible rebooking policy. If you do not notify us by this time it will be assumed that you are going ahead with your holiday and therefore the flexible booking policy will no longer apply. In that event if you do not subsequently check in on the holiday start day, the full payment will be forfeited and no refunds will be made, in line with the terms of this guarantee. This flexible rebooking policy is only available for cancellations related to Coronavirus restrictions. Flexible rebooking is not available for cancellations related to weather or any other reason.

Glamping cancellations

If you fail to pay the balance by 30 days prior to your holiday start date, your deposit will be deemed as forfeited and your booking will be cancelled. In this case the flexible rebooking policy will no longer apply. Due to the flexible rebooking policy, the low deposit and late balance payments no refunds are available on any monies paid, whether deposit or balance.

In the unlikely event of units not being available due to fire, flood or other unforeseen circumstances, Dogwood Glamping cannot accept liability or responsibility for any loss, but any monies paid towards your booking will be refunded within 14 days.

Before sending your deposit please also read and agree to our booking conditions.